What is Service Design and how it leads to innovation

What is Service Design and how it leads to innovation

Innovation is a major challenge for most organisations. Whether it is required to improve products and services or to reshape internal processes, innovation is an attribute that all companies aspire to encompass within their identity. Improving efficiency or creating better products and services for customers are among the most discussed challenges for many board directors, regardless of the size of the company. Organisations, especially in the face of strong competition and disruption, crave progress.

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