Our Services
When you work with us, we’ll put together a dedicated team that can handle your entire project or we can augment your existing team with specific expertise. We will accompany you through an exciting design-led process and help you and your business unlock opportunities.
Design-led transformation
We research, create and implement services, products and processes to make your business work better. We work hand-in-hand with your teams to create design-led transformation. Our design methods help you realise your digital ambition whilst building your independence.
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Vision
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Business Case
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Roadmap Activity
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High-level Initiatives
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Stakeholder mapping
We helped Vodafone transform their digital retail experience.
Employee experience design
We work with your employees and bring them together through new ways of working. We tackle challenges in your working process through design thinking and upskill your teams, to easily respond to future needs, leaving behind a culture of creativity, flexibility and teamwork.
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Maturity assessment
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Employee journeys
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Change management programme
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Communication material & strategies
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Organisation map
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Design thinking ways of working/ toolkit
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Converging and ideation tools/methods
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Social media coaching / Employee Advocacy Consulting
We inspired BNP Paribas employees to collaborate more.
See the BNP Paribas case study
Innovation design
We help you envisage how you can discover new products and services that can realise the true potential of your organisation. Combining top-down and bottom-up approaches we gain insight and intelligence into your current and prospective markets via a broad range of design methods to discover new opportunities.
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Cross-functional collaborative workshops
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Market and future trends
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Prioritisation of new opportunities
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Future state experience maps
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Data visualisation & analysis
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Competitor comparator
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Prioritisation of opportunities
Working with Allianz Partners on new markets and services.
Product and service design
We combine artistry and technical expertise to create digital or tangible experiences that are functional and elegant. We take a holistic view of how products and services should work to create and detail ideas, processes and prototypes that champion users and address complex challenges.
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Design brief
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User Research
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UX / UI Prototypes
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Website, mobile app, e-mail experiences
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End-to-end service design
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Service blueprinting
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Experience design principles
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Conceptual product / service testing
Redesigning the .com website of Orange.